Design Studies: Call for Special Issue papers

Design Processes in Service Innovation

Contributions are invited from experts in service design from various fields, such as industrial design, engineering, marketing, operations and economics. Papers can be conceptual, descriptive of current design practices, or action-oriented towards new standards of design processes.

Although design has a long and strong history in working for the service sector, only over the last two decades have these efforts become more established as a new discipline in designing: service design. The coming-of-age of the discipline has coincided with the advent of new digital and networking technologies that have transformed both the design process and the resulting service innovations. As a result, there has been a growing entanglement of manufacturing and service operations, with many new types of services and product-service systems coming to market.

It is in this context that Design Studies places its call for papers on design processes in service innovation. Which design processes and methodologies are supportive of innovation in services? How is technology affecting design processes in service innovation? How is service design different from innovation processes originally conceived for product design? How can design be practiced in traditional industries that are becoming more service-oriented? (Or vice versa, does design in traditional service sectors contribute to a ‘productisation’ of operations?)

As a young developing discipline, service design is still in a process of defining its own scope and of setting its boundaries. For this reason, we will accept papers on a wide range of service design practices. Thus, we invite work on topics as far apart as user and provider experiences of services, social relations in services, the planning of service co-production, designing services in innovation networks, the design of technical infrastructures for service delivery, tools and methods for the orchestration of service touchpoints, etc. Over this wide range of topics, the criterion for admission will be a focus on design processes in the innovation of services, i.e. how these processes lead to some form of material change in our world.


Extended abstract (1000-1500 words) deadline: 1 February 2016

Notification of abstracts selected for full paper submission: 1 March 2016

Full paper deadline: 1 August 2016

Expected date of publication: Mid 2017

Instructions for authors

Potential contributors are invited to submit an extended abstract ranging from 1000 to 1500 words outlining the paper’s content, orientation to the topic and contribution to the literature. Based on an initial evaluation of these abstracts, the editors will invite a selection of authors to submit full papers, which will undergo the regular review procedure of Design Studies. Extended abstracts should be sent in DOC, DOCX, or PDF file formats to:

Full papers must be prepared according to the Design Studies guidelines, which can be found at the journal website. Submissions of invited full papers will be made online through the journal’s submission system.

Guest Editors:

Fernando Secomandi, Escola Superior de Desenho Industrial, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, Brazil

Dirk Snelders, Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands


The Design Research Society is the multi-disciplinary learned society for the design research community, promoting excellence in design research globally.

  • recognising design as a creative act common to many disciplines
  • understanding research and its relationship with education and practice
  • advancing the theory and practice of design

Find out more about the society, and its aims and activities, history, governance, current council and events.

Special Interest Groups

DRS now has nine SIGS which aim to facilitate debate and networking between DRS members, and to produce resources accessible to the research community. Find out more on the individual SIG pages.

  • Experiential Knowledge SIG (EKSIG)
  • Design Pedagogy SIG (PedSIG)
  • Objects, Practices, Experiences, Networks SIG (OPENSIG)
  • Inclusive Design SIG (Inclusive SIG)
  • Inclusive SIG
  • Sustainability SIG
  • Design for Behaviour Change SIG (Behaviour Change SIG)
  • Design for Tangible, Embedded and Networked Technologies SIG (tentSIG)

Upcoming Events

DRS Conference 2018 - Call for Track Sessions

DRS 2018 is now accepting Track Session Proposals.

The deadline is 16th May 2017 and proposals can be submitted here:

LearnxDesign 2017 Paper deadline extended.

The deadline for the Call for Papers has been extended to 24th February 2017.

Further details can be found here:

The submission website is here:

PLATE 2017 – Product Lifetimes and the Environment

8-10 November 2017, Delft, The Netherlands

Call for Papers Deadline: 13th January 2017


Design Management Academy 2017 - Call for papers

7-9 June 2017,Hong Kong.

Call for Papers Deadline: 9 January 2016


The 12th EAD Conference: “Design for Next...” 

12-14 April 2017. La Sapienza in Rome Italy



30 May–2 June 2017. Design School Kolding, Denmark.


MODE Motion Design Education Summit

June 7-9, 2017. The Ohio State University, USA.


EKSIG 2017 - ALIVE . ACTIVE . ADAPTIVE - Experiential Knowledge and Emerging Materials

19-20 June 2017, Delft University of Technology, The Netherlands


See all upcoming events



Call for Papers

PLATE 2017 – Product Lifetimes and the Environment

8-10 November 2017, Delft, The Netherlands

Call for Papers Deadline: 13th January 2017

Design Management Academy 2017 - Call for papers

7-9 June 2017,Hong Kong.

Call for Papers Deadline: 9 January 2016